Every RYAS merchandise or apparel purchase comes with a 100% Satisfaction Guarantee. lf you are not fully satisfied with any merchandise or apparel purchased, RYAS will refund the full purchase amount less shipping and handling. simply return it with its original packaging within 30 days and include your receipt. Forged wheel orders are custom to each vehicle and RYAS is not responsible for incorrect fitment data supplied. All RYAS orders are final and returns or exchanges are not accepted under any circumstances.
RYAS wheel orders may be returned within 14 days in new, unused condition in the original box for a credit and wilbe subject to a 15% restocking fee.
Shipping
If you need to return it, please contact the staff
Shipping costs are non-refundable. When you receive a refund, the cost of return shipping will be deducted from your refund
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.
conaratulations and Welcome to RYAS Wheels! These wheels were manufactured from the finest materials and to the highest quality standards in the industry. Please make sure you and your dealer folow the installation and care instructions carefuly. This will ensure that your wheels are properly installed and will keep them looking like new for years to come.
1) lnspect the wheels immediately upon receipt and before mounting tires. Once tires have been mounted, the wheels cannot be returned for credit and charges will be assessed for any work that may be required to correct a problem. Verify that the wheels have the correct finish color, bolt patter, center bore diameter, ample brake caliper clearance and the proper backspace or offset for your vehicle. ALL OF THIS MUST BE VERIFIED BEFORE MOUNTING TIRES ON THE WHEELS.
2) Use only tubeless tires consistent with the vehice manufacturer’s recommended sizes for the wheels you have chosen.Using tires that do not conform to the vehicle or tire manufacturer’s recommendations may result in serous safety issues related to undersized or oversized fitment. RYAS IS NOT RESPONSlBlE for damace related to incorrect tire sizes such as vehicle transmis sion, AWD systems, body panels/trims, or other effected areas.
3) Before mounting tires, the tire bead seat area should be generously lubricated
4) Mount the tires using only CONTACT FREE tire mounting machines.
5) USe STICK-ON WEIGHTS ONLY. Clip-on weights can cause damage to the wheels and their use wil void certain portions of the warranty
6) After the wheels and tires have been placed on the car, take a short test drive. Re-check the torque values of each lug nut/bolt and make sure that they are torgued to the manufacturer’s recommended specifications.
7) if vou intend to use one of your oricinal eaulpment wheels as a spare, make sure that you keep a set of the correct lud nuts/bolts and a properly sized lug wrench in the car at all times. in most cases, RvAs wheels utlize the original equipment lug nuts/bolts,however, this may not be possible in all cases.
1) To keep your wheels looking like new, regular cleaning is highly recommended, and in adverse weather climates where salt ol chemicals are used on the roads, it is mandatory in order to maintain the finish warranty on your wheels. Please follow these guidelines:
a) Never use any chemical-based cleaners or harsh cleaning solutions
b) Use only mild soap and water with a soft, non-abrasive cloth rag to clean the wheels of dirt and debris
c) Spray-on, hose off type cleaners are strictly prohibited
d) Do not clean the wheels when they are still warm from operation of the vehicle - allow them to cool before attempting to even hose off. Cleaning them in shade is highly recommended.
e) You can apply a soft paste or spray on wax to your wheels to ease maintenance and improve wheel appearance on clear-coated, painted or chrome wheels; this is not advised for unprotected polished surfaces.
2) wheel Storage
a) Always clean wheels before storing
b) The best place to store your HRE Wheels is in the original packaging. lf you do not have the original packaging, leave wheels on the tires and place in plastic garbage bags removing as much alr from the bag as possible. Seal with tape. Do not store your exposed wheels or tires on bare concrete
c) If left on the tires, stack them on their side up to 4 wheels high. lt is helpful to place a clean sheet of cardboard between each wheel and tire bag to stabilize and prevent accidental metal-to-metal damage.
3) Repairs done by anyone other than RYAS that involve any of these processes will vOlD your warranty and may undermine the structural integrity of the wheels, causing a safety hazard that may result in injury or death:
a) Disassembly
b) Refinishing
c) Heating
d) Bending
e) Cutting
f) Welding
This Warranty is given only to the original consumer/purchaser of RYAS Wheels products. This warranty is not transferable.PROOF OF PURCHASE is required for all warranty work - be sure to keep your original invoice.
As a condition of this limited warranty, RYAS products must be properly installed on the vehicle for which the wheels were intended and manufactured for as specified and agreed to on the Order Confirmation authorized by the consumer/purchaser, or in the care and mounting instructions provided at the time of delivery, and where applicable, by using the specified lug nuts/bolts or other hardware which may be supplied by RYAS for such installation. in addition, the tires that are mounted on the wheels must be proper for the vehicle.
This warranty does not cover damage to, or any failure of an RYAS product caused by unreasonable use of the wheels, road hazard or externally caused damage from the following conditions:
1) Refinishing RvAs wheels. Repairs done by anyone other than RYAS that involve any of these processes will VOlD your warranty and may undermine the structural integrity of the wheels, causing a safety hazard that may result in injury or death.
a) Disassembly
b) Refinishing
c) Heating
d) Bending
e) Cutting
f) Welding
2) Off road racing, or unpaved road driving conditions or road hazards; for example, pot holes, gravel, road debris, scrap metal, tire remnants, trash and other road clutter.
3) The failure to properly use the tires which are mounted on the RYAS wheels; for example, improper inflation of tires, loading the vehicle beyond its capacity, misalignment of tires and wheels, imbalance of tires and wheels and/or the use of incorrect tires and wheels.
4) Any kind of impact or abuse resulting from bends/bending of rim parts, colision/impacts, pot holes, flat tires, curbing, racing accident, fire, vandalism or rubbing due to projection from the wheel well.
5) Infrequent or improper cleaning of RYAS products wilvoid the finish warranty. Only a mild soap applied with a hose or sofi cloth should be used to clean RYAS products, Cleaning RYAS products with a hard or coarse brush or fabric, chemical based cleaners or acid sprays may cause damage to the finish that will void the warranty. Note: Many car washes use acid spray to clean road wheels. Exposure to road salt or other hazardous chemicals used on roadways during inclement weather.
6) Exposure to road salt or other hazardous chemicals used on roadways during inclement weather.
7) The application to RvAs wheels of any type of clip-on weights or other accessories. USE TAPE-ON WEIGHTS ONLY.
8) Any damage or failure which occurs as a result of your continued use of RYAS products after your discovery of a problem
9) Wheels damaged in transit or by misuse, accident or negligence, or that have been repaired or altered by anyone other than RYAS Wheels.
1) Contact an RYAS Customer Service Representative at 400-1668009 to make the company aware of your claim.
2) Contact RYAS staff to arrange for the wheels to be transported back to the designated location.
3) Includes the following items:
a) Warranty/original invoice rights for product.
b) A written statement or email describing the problem you are experiencing, the circumstances under which it occurred, and the year, make and model of the vehicle it was originally installed on. Additionally, if different from the above, please indicate the fear, make and model of the vehicle, including tire size, in which the product was instaled at the time of the warranty event
4) Upon receint of the wheels, RYAS will inspect them per the warranty claim and contact the customer to determine the appropriate course of action.
5) lf it is determined that upon inspection of the returned wheel(s), it qualifies under the terms of this warranty, RYAS, wil at its own expense, either repair or replace the warranted wheel(s) at its sole discretion.
6) RYAS ASSUMES NO REPSONSIBILITY FOR REMOVING OR RE-INSTALLING THE WHEELS ON THE VEHICLE. LOSS OF VEHICLE USE, LOSS OF TIME, CONVENIENCE OR OTHER CONSEQUENTIAL EXPENSE.
1) Discontinued RVAs styles may not be available for crash repairs, and is at the sole discretion of RYAS Wheels depending on forging supply and other factors.
2) Discontinued or custom finishes may not be available for RGA or refinish.